Shipping & Delivery
We're proud to offer Free Ground Shipping on all new orders for shipment within the continental United States&Canada.
Ground Shipping to Lower 48 States&Canada - Free
- Generally 3 to 5 business days after date of shipment.
- Continental U.S. delivery provided by FedEx or UPS.
Tracking numbers are emailed to customers once orders are shipped. Please allow up to 3 days after order placement to receive your tracking number.
Please note that only packages shipped within the 50 states will receive a tracking number. Overseas APO/FPO addresses are sent via USPS and cannot be tracked, hence no tracking details will be sent out.
If you have questions about your order tracking status, please contact us.
If you need to exchange an item, simply Contact us or use the link below for a free return shipping label. We provide one free exchange per item ordered. Once your item is received, we will ship out your replacement item at no cost as well. The following conditions apply:
1. A Return Authorization must be requested from us prior to exchanging an item. Items sent to us without a Return Authorization will be refused and returned. Incurred shipping costs will be billed to the sender.
2. A Return Authorization must be requested within 30 days of order delivery.
3. We do not accept boots worn outdoors. Exchanged items must be brand new with the original tags attached, original boxes & packaging included or your item will be returned to you.
4. One free shipping label is allowed for one size exchange for each item purchased. Return shipping for additional exchanges is the responsibility of the customer. We will still cover the cost of shipping the exchange back to you.
To process your exchange, Just 'Contact Us'.
Returning products to us is simple. Simply 'Contact Us'. and we will assist you with the process. The following rules apply:
1. A Return Authorization must be requested from us prior to returning an item. Items returned to us without a Return Authorization will be refused and returned to you.
2. We accept returns within 1 year of purchase.
3. We do not accept boots worn outdoors. Returned items must be brand new with the original tags attached, original boxes & packaging included or your item will be returned to you.
4. Once your return arrives to us, please allow 7-10 days for your refund to be processed. We do not deduct any restocking fees.